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Nothing Says You Care Like an Automated Medication Adherence Reminder...
May 19 2020

Nothing Says You Care Like an Automated Medication Adherence Reminder...

When Jack Dunn of Georgia-based Jasper Drug Store was asked how his pharmacy was keeping in touch with patients during this period of quarantine and social distancing, he was quick to cite examples of staff members going the extra mile. "We put together a list of names, and those people we haven't heard from, we call them," he explained. "We had one [staff member] pick up groceries for someone. Another went to check on a patient in hospice who had fallen through the cracks and was in terrible shape."

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Pharmacies Get No Respite from DIR Fees During Pandemic
May 08 2020

Pharmacies Get No Respite from DIR Fees During Pandemic

Pharmacists have shown up every day during the COVID-19 pandemic, ensuring uninterrupted access to medications, counseling patients, and in some states, administering COVID-19 testing. But as invaluable as pharmacists have been during this unprecedented period, something a little less welcome has also shown up - DIR Fees.

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Pharmacy Management During the COVID-19 Pandemic:  Use Your Technology Tools for Improved Efficiency
Apr 22 2020

Pharmacy Management During the COVID-19 Pandemic: Use Your Technology Tools for Improved Efficiency

As pharmacies continue to deal in real time with fallout from the COVID-19 pandemic, most have done a yeoman's job in improvising ways to continue to serve patients while prioritizing safety and wellness. While the term "social distancing" didn't even exist a year ago, pharmacies have become models of efficiency in maintaining safe distances through the widespread use of point-of-sale tables, plex-glass barriers, one-way aisles and, of course, delivery services. While these solutions are helping to maintain distance between patients and employees, pharmacies likely have another tool at their that can further assist during this unprecedented time.

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LTC Pharmacies Find a Lifeline in Technology Management Systems, including PrimeRx™
Apr 06 2020

LTC Pharmacies Find a Lifeline in Technology Management Systems, including PrimeRx™

In a 2020 benchmark report targeted at pharmacy start-ups, the National Community Pharmacists Association (NCPA) suggests pharmacies can "diversify their revenue while focusing on the health care needs of their local communities," by offering long-term care (LTC) services. Specifically, the report was referring to the growing need for pharmacy services among millions of patients - including an estimated 12 million senior citizens - living in long-term care residential facilities including nursing homes, assisted living facilities, rehabilitation centers, and group homes.

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Will-Call Bin Management Offers Pharmacy Workflow Visibility, Improved Efficiency
Mar 10 2020

Will-Call Bin Management Offers Pharmacy Workflow Visibility, Improved Efficiency

"Organized chaos" might be a polite way to describe the will call areas that exist in many pharmacies. We all know the drill. A customer arrives at the pharmacy to retrieve a prescription, tells a staff member the name associated with the prescription, and then watches the staffer hunt through a sea of identical bags, looking for the right one. Sometimes the package is right where it's supposed to be. But other times, the staff member seems to go on a scavenger hunt throughout the dispensing area, looking for the patient's prescription, which the "system" says has been filled.

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PrimeRx™ Pharmacies can access Coronavirus Information via Elsevier's Resource Center
Feb 12 2020

PrimeRx™ Pharmacies can access Coronavirus Information via Elsevier's Resource Center

As the global health community continues to mobilize in response to the Coronavirus outbreak, it has become clear that information - clear, accurate and timely information - is among the most important tools in addressing the deadly illness.

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Happy Birthday to America's First Pharmacist!
Jan 09 2020

Happy Birthday to America's First Pharmacist!

January 17 marks the 314th anniversary of the birth of Benjamin Franklin, one of America's founding fathers, and an individual who left his mark in more ways than most people probably realize.

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National Pharmacist Day is January 12 - But We Appreciate Them All Year Long
Dec 10 2019

National Pharmacist Day is January 12 - But We Appreciate Them All Year Long

Once again we take a day from our busy schedules to celebrate our nation's pharmacists, the more than 310,000 men and women who dedicate their professional lives to ensuring drug safety and the highest levels of patient care. January 12 is officially-designated as "National Pharmacist Day," and provides an excellent opportunity to reflect on the critical role these individuals perform.

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Nothing Says you Care Like a Flu Shot Reminder
Nov 11 2019

Nothing Says you Care Like a Flu Shot Reminder

It’s back! Once again flu season has arrived, right on schedule, with a promise to cause havoc for millions of Americans, young and old. Many will look to their pharmacists for information about the best course for preventing the flu, which of course begins with flu vaccination.

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Mobile Apps Well-Positioned to Improve Patient Interactions with Pharmacies
Oct 15 2019

Mobile Apps Well-Positioned to Improve Patient Interactions with Pharmacies

A 2019 survey by J.D. Power found significantly higher satisfaction levels among consumers who use a pharmacy's mobile app, versus those who do not. "Only 20 percent of customers use a pharmacy's mobile app, but those who did have satisfaction scores as much as 23 points higher than those who do not," the survey analysis reported. As the number of pharmacies implementing mobile apps increases, this technology will become a competitive differentiator, as consumers embrace the convenience and come to expect the service.

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The Best Defense Against an Intrusive Pharmacy Audit is…a Pharmacy Technology System
Aug 19 2019

The Best Defense Against an Intrusive Pharmacy Audit is…a Pharmacy Technology System

Pharmacy audits can come at any time, and in many forms, ranging from a less-intrusive telephone audit to a highly-invasive field audit, which can consume dozens of hours in preparation, plus days spent meeting with auditors and addressing points of inquiry. Hanging over all audits, of course, is the threat of financial repercussions, including clawbacks of fees determined to have been paid in error, penalties, and even contract cancellations.

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What would happen to your Pharmacy’s Data if the Power Went Out?
Jul 25 2019

What would happen to your Pharmacy’s Data if the Power Went Out?

Would an abrupt disruption in power affect patient records, receipt of incoming electronic prescriptions, claims processing, or pharmacy financial records? And if the outage lasted for an extended period, would it even be possible to remain open, or dispense medications to patients?

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Is Your Pharmacy e-Care Plan Ready?
Jun 21 2019

Is Your Pharmacy e-Care Plan Ready?

A “nationwide movement” is the term used by the Community Pharmacy Enhanced Services Network to describe the more than 2,100 community pharmacies that have recently joined forces via “clinically integrated networks.”

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Lessons from the Measles Outbreak – Using your Pharmacy Pulpit to Promote Immunizations
May 31 2019

Lessons from the Measles Outbreak – Using your Pharmacy Pulpit to Promote Immunizations

Although news of the measles outbreak no longer garners front-page attention, the Centers for Disease Control (CDC) reported that as of early June 2019, more than 980 cases had been reported across 26 states. This was an increase of almost 300 cases over just a month earlier.

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Talking to Patients about Generic -- and other -- Drug Price Increases
May 22 2019

Talking to Patients about Generic -- and other -- Drug Price Increases

In mid-May, Connecticut Attorney General William Tong appeared on CBS’s “60 Minutes” to detail what he described as an “industry-wide conspiracy” to “fix” generic drug prices.

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Technology-Based Reports add Efficiency, Visibility to Pharmacy Workflow
Sep 19 2018

Technology-Based Reports add Efficiency, Visibility to Pharmacy Workflow

Legendary management consultant Peter Drucker is widely credited with saying, “What gets measured gets managed.” But could Drucker, who began his career almost 80 years ago, ever have anticipated a world in which 2.5 quintillion bytes of data are created every day?

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Nothing Says “I Care” Like a Pharmacist-Administered Influenza Vaccination
Aug 31 2018

Nothing Says “I Care” Like a Pharmacist-Administered Influenza Vaccination

The Centers for Disease Control and Prevention (CDC) uses the term “high severity” to describe the 2017-2018 influenza season, which resulted in an abnormally high number of deaths and hospitalizations.

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EpiPen Shortage Persists as Students Head Back to School
Aug 16 2018

EpiPen Shortage Persists as Students Head Back to School

The EpiPen and EpiPen Jr. devices deliver the lifesaving drug epinephrine during severe allergic reactions, and are often carried by students, and stocked in school health offices.

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Pharmacies Stand Ready with EPCS Technology in Place
Jul 17 2018

Pharmacies Stand Ready with EPCS Technology in Place

As federal and state legislators consider options for addressing the nation’s growing opioid and prescription drug abuse crisis, it seems that one tool already in the arsenal is being largely overlooked: Electronic Prescribing of Controlled Substance (EPCS) technology.

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2018 Pharmacy School Grads Face Changing Industry, Tightened Job Market
Jun 29 2018

2018 Pharmacy School Grads Face Changing Industry, Tightened Job Market

This spring, roughly 15,000 students received degrees from the nation’s 138 pharmacy schools, and are set to put their knowledge and training to use in various capacities. But what does the current job market look like for recent graduates, and how has the role of the pharmacist changed in recent years?

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It’s Hurricane Season. Will Your Patients be Ready?
Jun 14 2018

It’s Hurricane Season. Will Your Patients be Ready?

Water. Food. Batteries. Flashlight. Four things that top the list of most people when preparing to hunker down for a threatening storm. This is precisely the situation in which millions of Gulf Coast residents found themselves last year, when Hurricane Harvey bore down, dumping 52 inches of rain and forcing tens of thousands of residents to flee their homes.

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Pharmacists see the end to Pricing “Gag Rule,” at least for Medicare Patients
May 13 2018

Pharmacists see the end to Pricing “Gag Rule,” at least for Medicare Patients

One of the more frustrating restrictions on the pharmacist-consumer relationship has long been the pharmacist’s inability to tell a customer about lower-cost drug purchasing options.

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Trump’s Blueprint to Lower Drug Prices Healthcare
May 11 2018

Trump’s Blueprint to Lower Drug Prices Healthcare

"One of my greatest priorities is to reduce the price of prescription drugs."

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Patients see Increased Role of Pharmacy in Managing their Health
May 08 2018

Patients see Increased Role of Pharmacy in Managing their Health

While in-store blood pressure testing and flu vaccines have become fairly common in U.S. pharmacies, recent research shows patients are increasingly open to allowing pharmacies to perform an even greater range of health care services. This is further validation of the increased role pharmacies are playing in consumer healthcare management

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Five Considerations in Selecting a Pharmacy Software System
May 08 2018

Five Considerations in Selecting a Pharmacy Software System

You’ve made the decision. Your pharmacy needs to automate. But with dozens of pharmacy software systems to choose from – with different capabilities and price points – how can you choose the right system for your business?

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Are Your Customers Waiting too Long for Prescriptions?
May 06 2018

Are Your Customers Waiting too Long for Prescriptions?

Few things are more distressing to a pharmacist than to peer out at the pharmacy waiting area and see an obviously ill patient waiting for a prescription to be filled. It’s especially heartbreaking when the patient is a child, or a senior citizen. And while most patients understand it takes time to process and fill a prescription

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