PrimeRx™ IVR Interfaces

PrimeRx™ IVR Interfaces

PrimeRx™ integrates with the leaders in pharmacy IVR (Interactive Voice Response) systems to provide a single, integrated solution that manages your pharmacy operations from handles inbound calls, fax gateway, and text messaging. Now you can offer a high-quality, meaningful experience to your patients when they call your pharmacy.


IVR allows patients to call in orders when it’s most convenient for them. IVR can reduce employee stress, improve order accuracy, increase productivity and enhance refill compliance. With modifiable voice scripts, you can create messages in the languages and dialects of your customers. IVR is designed for single and multi-store operations with a wide range of affordable options to help pharmacies receive refill requests. PrimeRx system improves the prescription-fulfillment process. The system integrates with IVR systems to maximize prescription output and accuracy, and to enhance patient care. PrimeRx interfaces with the following IVR systems:


  • Fusion-Rx by OmniSYS
  • iRefill™ by TeleManager
  • Omnicell
  • TalkRX by VOW



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