Patient Communication by ConnectiveRx

Your Pharmacy Software Vendor (PSV) partnered with PDR, part of ConnectiveRx, and is pleased to announce the availability of the CarePoints patient messaging program. 

As a MicroMerchant valued partner pharmacy, you now have access to the full CarePoints suite of programs. Currently active in thousands of independent pharmacy locations nationwide, the programs are designed to help patients understand the medication options available and raise awareness of the regimens that can help improve medication adherence. This program is not only FREE for your store but actually makes you money for every program. Additionally, the CarePoint program saves you money in print and paper costs by reducing your current MedGuides by over 50%. There are points program also offers FREE in-store marketing through PDR’s ValueAdds. All these resources operate within workflow making it seamless for your staff.

CarePoints is a targeted, point of dispensing messaging program that includes sponsored messages, patient education and medication guides for you to provide to your patients when they pick up their prescriptions.  The final component, ValueAdd, provides complimentary in-store promotion that drives customer loyalty. All CarePoints and MedGuides messages print from your pharmacy printer on plain white paper and are collated with the label, prescription information and/or drug monograph. All printouts should be included with the medication at the time of dispensing for customer pickup.


The intent of CarePoints messaging is to provide:

  • Patient education
  • Support to help improve medication adherence
  • Improved health outcomes
  • Patient engagement and customer loyalty
  • Triggered at the point of dispensing, CarePoints delivers personalized patient messaging to improve adherence, improve health outcomes and create incremental revenue opportunities.

Benefits of the FREE CarePoints program:

  • CarePoints Messages
  • Print on less than 5% of your pharmacy transactions and average only 2 pages
  • Drive increased medication adherence with well-informed patients
  • Earn you revenue credits each time a CarePoints print


CarePoints MedGuides

  • Uses 50% less paper and toner than other versions
  • Saves time and money
  • Prints directly from workflow
  • Keeps your store compliant with FDA and CDC regulations


ValueAdd – Show demonstrable value for patients

  • Build loyalty at the point-of-dispensing
  • Drive additional business and increase awareness of pharmacy services
  • Increase awareness of all store services
  • Complimentary program for CarePoints customers
  • Over 20 customizable ValueAdds in the PDR Library –
  • more added regularly
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