iRefill™ TeleManager is the most versatile, easy-to-use and affordable in-store IVR system available. This in-store system interfaces with most pharmacy management and telephone systems. Refill TeleManager stands apart from other IVR systems because it provides the pharmacy staff with simple and intuitive administrative tools. iRefill TeleManager can be configured to meet the most complex requirements of:
By interfacing with TeleManageRx’s patented IVR solution, a pharmacy can avoid having to install, maintain support or replace IVR hardware. Instead, a scalable system will accommodate call volume, and can easily adjust to meet heavy peak periods. A visual workflow dashboard allows pharmacy staff to easily view incoming orders, while messages and physician’s orders can be played directly from the dashboard screen or retrieved from any pharmacy phone.