Interactive Voice Response Systems -- (IVRs)

Interactive Voice Response Systems -- (IVRs)

VoiceTech

Micro Merchant Systems interfaces with voiceTech, a leading provider of robust communication and adherence solutions to allow real-time data exchanges via telephone, internet or mobile devices.  PrimeRx offers cloud-based, customized messaging systems that can be tailored to meet the needs of large and small chains, independent, specialty, mail-order and health-services pharmacies.

TeleManagerRx

TelemanageRx is a leading provider of electronic prescription refill solutions.  By interfacing with TeleManageRx’s patented IVR solution, a pharmacy can avoid having to install, maintain support or replace IVR hardware.  Instead, a scalable system will accommodate call volume, and can easily adjust to meet heavy peak periods.  A visual workflow dashboard allows pharmacy staff to easily view incoming orders, while messages and physician’s orders can be played directly from the dashboard screen or retrieved from any pharmacy phone.