"Twenty minutes is an eternity in our business, where literally every second counts," says Priyank, who owns three pharmacies in New York: one in the Bronx and two in Yonkers. "The Real-Time Prescription Benefit solution has essentially solved this problem for us, while at the same time, providing a much better experience for our patients."
Priyank says his road to pharmacy ownership felt inevitable. "I've always wanted to help people, and I've always had an interest in health care." That's why instances of patients having to leave the pharmacy without their medications were especially heartbreaking. "This was happening multiple times per day, to maybe 20% of our patients, and the logical result was an increase in non-adherence."
Priyank's trio of pharmacies includes Felicity Pharmacy in the Bronx, and Getty Square Pharmacy and Health Rx Pharmacy in Yonkers. Both Felicity and Getty Square serve patients who mostly rely on Medicare and Medicaid.
Without Real-Time Prescription Benefit, trained pharmacists like Priyank can offer alternatives to high-cost medications or advise when prescribed medications are not on a patient's formulary—but it isn't easy. Pharmacists need to go through the arduous process of typing in the prescription, going through the payer's billing process, determining a viable alternative, calling the doctor's office to make the switch, and then running each claim through the system.
It's all about customization! In this installment of the Micro Merchant Systems podcast series, CEO Ketan Mehta discusses the high level of customization available within the PrimeRx™ pharmacy management system that addresses the needs of different types of pharmacies. Compounding pharmacies, LTC, hospital, mail order, independent retail, specialty, and all other types have unique challenges- PrimeRx™ was built to accommodate those specific requirements.
Ketan talks about the need for customization with two guests from Puerto Rico's Alivia Health Network. Hari Sabnani, president and CEO, and Rebecca Sabnani, senior vice president of managed care, discuss how the customization possible within PrimeRx™ allows them to meld their diverse specialty pharmacies into a single, highly successful network.
As Rebecca Sabnani makes clear, the levels of customization offered through PrimeRx™ are a "gamechanger." Learn more by tuning into our new podcast.Listen to the Podcast
PrimeRx™ is the signature pharmacy management solution from Micro Merchant Systems. The technology-based system was initially brought to market more than 30 years ago and has since evolved with the pharmacy industry, adapting with changing needs and offering innovative solutions that ensure seamless workflow management and enhanced patient service. Today, pharmacy managers rely on PrimeRx™ as the backbone of their busy pharmacies, with confidence in the system's ability to manage core processes and adapt to their pharmacy's unique needs.
PrimeRx™ is the proud recipient of numerous industry citations and awards that highlight the system's comprehensive functionality and high degree of flexibility. Micro Merchant Systems' developers recognize no two pharmacies are exactly the same and work with pharmacy managers to build the ideal system for their business.
PrimeRx™ is the preferred technology solution for hundreds of pharmacies across the United States, and Micro Merchant Systems is proud of the role it plays in helping these pharmacies attain the highest levels of efficiency to better serve their patients.Listen to the Podcast