PrimeRxPAY™: The Innovative Remote Payment Solution

PrimeRxPAY™ is a web portal created for PrimeRx™ users nationwide. The functionality of this remote pharmacy prescription payment system is effortless. The pharmacy sends a text message to the patient, and the patient pays for their co-pay remotely and securely on their mobile device. The funds get deposited by the credit card processor into your accounts. This site essentially allows the pharmacy to collect prescription copays from patients remotely.

How PrimeRxPAY™ Works For Pharmacies
Once the credentials are provided to the pharmacy, they can log on to the website, search the patient by name or date of birth, and view the prescription profile. By default, PrimeRx™ pulls up the prescriptions filled in the last 30 days since those are the ones that are more relevant where copay needs to be collected.

The authorized user in the pharmacy can then choose the prescriptions where a copay needs to be collected and select the "Send Link for Payment" option, which will send a text message saved in the Patient Profile.

How PrimeRxPAY™ Works For Patients
PrimeRxPAY™ offers patients a simple and secure way to make payments on their prescriptions without traveling to the pharmacy. Once the pharmacy initiates the remote co payment reminder to the patient via text message, the patient can click on the URL available within that message, which will take them to, where they can identify themselves. The patient will be able to see the masked drug name and the prescription number, along with the total amount that needs to be paid at that time

When the patient clicks on "Pay," they will be redirected to a secure site that will allow them to enter their credit card information and submit the payment. Upon successful payment, the funds will be deposited into the pharmacy's account, and a receipt will automatically be emailed to the patient.

PrimeRxPAY™ Frequently Asked Questions Is there a fee to use PrimeRxPAY™?
This text prescription copay software will be free for all PrimeRx™ users nationwide. Micro Merchant Systems will require no charge.

Besides PrimeRx™, do I need to subscribe to any other modules, such as PrimePOS™ or PrimeCOMM™?
You will need to register and create an account with the credit card vendor we are partnered with, such as Elavon, Open Edge, Heartland, or WorldPay.

We are working to provide an online payment collection service. Once the merchant IDs are created, the pharmacy's PrimeRxPAY™ account will be configured with the same, and the funds will be directly deposited into your account.

How soon can I use the PrimeRxPAY™ service?
You will need to set up an Elavon, Open Edge, Heartland, or WorldPay account before using the PrimeRxPAY™ software.

How do I sign up?

  • Click here and an analyst from WorldPay/Vantiv will reach out to you to set up your account.
  • Click here and an analyst from Heartland will reach out to you to set up your account.
  • To sign up PrimeRxPAY via Elavon, please call 855-744-9786, then select option 1.