PrimeDELIVERY™

PrimeDELIVERY™ (In-House/Wireless Delivery System Software)

PrimeDELIVERY™ allows pharmacies to offer patients the convenience of having their prescriptions delivered while ensuring an electronic paper trail records the delivery and captures required signatures. The wireless delivery system software can be installed on any Android or IOS device and work seamlessly with PrimeRx™ and PrimePOS™, allowing pharmacies to manage prescriptions generated in PrimeRx™ for delivery and copay collection.

PrimeDELIVERY™ Key Features

  • Works seamlessly with both PrimeRx™ and PrimePOS™.  This allows pharmacies to quickly manage prescriptions generated in PrimeRx™ for delivery and copay collection.
  • Works in two modes:        
    In-house mode:  Allows for signature by patients picking up prescriptions at the pharmacy.  The prescription is marked “Picked up, Not Delivered.”
    Delivery mode:  Signatures are captured at the time of delivery and the prescription is marked “Delivered.”
  • The handheld device is compatible with current devices including the iPad, iPad Mini, iPhones, and Androids
  • Works with 3G, 4G LTE, and Wireless Connection
  • The patient can sign once for multiple prescriptions and has the ability to uncheck specific scripts if they do not wish to take delivery at that time.
  • Data is encrypted and remains highly secure while in transit.
  • Real-time delivery signatures are sent remotely (data plan on device required)
  • The patient only has to sign once for multiple Rx delivered – they also have the option to uncheck specific scripts if they do not wish to accept Rx deliveries
  • Delivery tech captures notes such as “No one available to accept Delivery,” “Patient Refused to accept Delivery of Rx#1234567,” etc. These notes can be transferred over to PrimeRx™ as a part of ‘Delivery Notes’
  • The data is encrypted and secure while in transit
  • Dynamic updates in PrimeRx™ Patient History – Rx in Delivery BIN, Rx in Transit, Delivery Complete
  • Delivery tech has all the required information to make the delivery and collect the copay
  • HIPAA compliant – No information linking the drug name to Rx# and patient
  • All Rxs are accounted for if not delivered.
  • All signatures are saved electronically in the patient’s history, saving valuable time during audits and verification of delivery
  • Prevents loss of copay and missing Rx during delivery
  • In cases where devices have a data plan, everything works in real-time
  • The delivery tech is able to simply take the device with him/her and punch in the Rx# for the record to be pulled up. A signature for this record can be obtained upon delivery and is then sent directly to the PrimeRx™ database and saved to the patient's history.
  • The pharmacy gets a status of the Rx being delivered in real-time.
  • The process is very simple, efficient and secure.
  • In cases, where the devices have no data plan, PrimeDELIVERY can be configured to work on the secure wireless network set in the pharmacy.
  • Once the wireless network is set up, the delivery tech can log in to a separate delivery program on the desktop and get all Rx scheduled for delivery on the device. These Rx are then stored in a batch and loaded on the actual device.
  • The delivery tech can then go out for delivery, pull up the Rx from the batch stored on the device, and obtain the required signature for the Rx.
  • These signatures are stored on the device and can be uploaded back in the PrimeRx™ Pharmacy Management System once the delivery tech reaches back to the pharmacy.
  • This process saves the pharmacy additional costs on data and provides them with an efficient delivery process.
  • Signatures are saved with the patient record, safely and securely.
  • Does PrimeDELIVERY™ require 3G, 4G, and LTE data plans on the device on which it is installed?
    PrimeDELIVERY works off the data plan on the device (3G, 4G, LTE, etc.) as well as off of WiFi. 
  • If the pharmacy uses PrimePOS™, does PrimeDELIVERY also update copay information on PrimePOS?
    Yes. PrimeDELIVERY monitors copay collections and updates PrimePOS and PrimeRx data.  Data moves from PrimeRx to PrimePOS to PrimeDELIVERY and back in a seamless and integrated manner.
  • What devices can run PrimeDELIVERY?
    Apple iOS and Android.
  • Can a single PrimeDELIVERY license support multiple devices from the same pharmacy?
    Yes, a single purchased license of PrimeDELIVERY software can support multiple devices operating in the same pharmacy.
  • Aside from prescription pickup signatures, does PrimeDelivery also capture HIPAA Acknowledgement signatures?
    Yes, HIPAA Acknowledgement signatures are captured in PrimeDelivery.  Once a HIPAA Acknowledgement signature is captured, the system will not request a subsequent signature for six years.
  • Can PrimeDELIVERY be used to capture signatures on the packing list for a Nursing home/Assisted Living/Long-term Care facility?
    Yes, PrimeDelivery allows for the delivery of prescriptions to nursing homes, assisted living facilities and long-term care facilities.  The system allows the user to batch upload all prescriptions being delivered to a specific facility.  A single signature from an authorized staff member completes the delivery.
  • Can different prescriptions be assigned to multiple drivers?
    Yes, prescriptions can be assigned to different delivery people. Delivery personnel are accountable for each “batch” of prescriptions for which they sign.
  • How are PrimeDELIVERY records reflected in PrimeRx™?
    Once a prescription is marked for delivery, the prescription history displays a blue icon.  That blue icon indicates that the prescription is still in the delivery bin.  When the driver uploads a batch of prescriptions onto the device, the blue icon changes to an orange box, indicating that the prescription is out for delivery.  The system also shows the time the prescription information was uploaded, and the delivery person’s name and phone number.  This information allows for easy tracking and contact.  Once the driver updates the information to indicate that the delivery has been made, the orange box in the system will turn white, indicated a completed delivery.
  • If a particular prescription is not delivered, can that non-delivery be noted when the delivery person checks back into the pharmacy?
    Yes.  When the delivery person  updates the system to provide delivery information, an undelivered prescription can be “unchecked.”  The delivery person can also provide the reasons for the non-delivery, which is captured in the “delivery details” section of PrimeRx and used for second attempts at delivery.