Starting a new pharmacy?

Micro Merchant Systems offers more than 200 years of combined experience in the pharmacy industry.  Our team includes former head pharmacists, technologists and customer support leaders.  We understand the challenges of today’s busy pharmacy and can help you develop the technology system to meet your precise requirements.  We also understand that our success depends on the success of new and existing pharmacies.  As such, we are committed to providing the comprehensive support you need to get your pharmacy up and running.  This includes access to all of our domain information and references.  We will provide inspection labels that meet the board of pharmacy requirements at no charge and with no commitment.  (We can provide you with inspection labels even while your application is being processed by the board of pharmacy.) 

Once your pharmacy is approved, Micro Merchant Systems can ensure you are able to transmit claims from day one.  We enroll all new pharmacies with Surescripts in order to receive and process electronic prescriptions through our premiere PrimeRx™, Pharmacy Management System.

We also offer referrals for experienced attorneys, insurance contract companies, and reconciliation companies, along with access to additional industry services and vendors.  Trust Micro Merchant Systems to be your partner throughout the exciting – but complicated --  process of  starting a new pharmacy.

The following is a short list of key activities required to open a new community pharmacy:

  • Register for premises plans with the GPhC - General Pharmaceutical Council
  • Obtain an NHS - National Health Services dispensing contract
  • Establish the use of the HL7 C-CDA (Health Level 7 International- Clinical Document Architecture) templates used to capture and exchange of the pharmacist clinical information between pharmacies; a pharmacy and a health care practitioner, payer, patient, etc.
  • Obtain Controlled Drugs (CD) register and secure install CD cabinet
  • Register for value-added tax (VAT) a type of consumption tax that is placed on a product whenever a value is added at a stage of production and the point of retail sale. The amount of VAT that the user pays is on the cost of the product, less any of the costs of materials used in the product that has already been taxed. However, community pharmacies are charged VAT when they purchase prescription medicines (usually by the wholesaler).
  • Apply for NPA - National Pharmacy Association membership
  • Order pharmacy fridge
  • Determine pricing policy for private prescriptions
  • Obtain N3 network connection
  • Set-up and install PrimeRx™ (Pharmacy Management Software) 
  • Set-up and install PrimePOS™ (Point Of Sale System Software)
  • Set-up and install PrimeESC™ (Electronic Signature Capture Software)
  • Set-up and install RBS, (Remote Backup Service)
  • Complete PSNC Information Governance Training Booklet
  • Order stock for dispensing and retail
  • Establish local banking facilities
  • Order credit card facilities
  • Register for IMS - International Medical Statistics in Pharmaceutical authorization


If you would like advice on any of the individual tasks then, please do contact us.

START A NEW PHARMACY